Fast Facts: Definitions

Definitions:

• Shelters: Shelters open under the administrative control of the Red Cross. These are traditional Red Cross shelters and Red Cross partner shelters that display any kind of Red Cross logo.
• Shelter overnight stays: Number of nights that individuals stay in shelters. As opposed to registrations, which are counted once, each night a registrant stays in a shelter is counted separately as a shelter night.
• Meals Served: Number of individual meals served to clients and workers.
• Snacks Served: Number of individual snacks served to clients and workers.
• Emergency Response Vehicles: Total number of Emergency Response Vehicles (ERVs) working on the operation. An ERV is a vehicle used on a disaster relief operation to provide mobile or fixed feeding, bulk distribution, and, as necessary, to be used as a casework, command or communications center or to transfer supplies.
• Clean Up Kits: Contains a broom, mop, bucket, disinfectant, rubber gloves and other items, distributed to clients to help them clean their homes after a disaster event.
• Comfort Kits: kit contains personal hygiene items such as toothbrush, toothpaste, soap etc., given to clients who have been displaced from their homes.
• Mental health contacts: Contacts or interventions, conducted in person or over the phone, with disaster clients that have the potential to make a significant difference in an individual’s or family’s ability to recover from or deal with disaster-caused needs. Such contacts may answer questions, satisfy a need, provide information, or educate.
• Health service contacts: Contacts or interventions, conducted in person or over the phone, with disaster clients that have the potential to make a significant difference in an individual’s or family’s ability to recover from or deal with disaster-caused needs. Such contacts may answer questions, satisfy a need, provide information, or educate.
• Red Cross workers: Total number of all employees and volunteers working on a relief operation.

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